Industry: Public safety / telecom infrastructure | Employees : 201–500 | Use case: Administrative operations, government bidding, and executive reporting
INT Intelligence and Telecom ran its projects across more than a dozen disconnected tools — Microsoft Project, Trello, Jira, Slack, WhatsApp, ChatGPT, and more — until Project Manager Omar Mendiola Tellez proposed pulling everything into one ClickUp workspace. Today its operations, administration, and development teams plan, report, and communicate in ClickUp, while two Super Agents and a layer of automations handle executive reporting, government bidding, and repetitive admin.

but now we use ClickUp Brain and ClickUp AI agents inside the same workspace where the work already lives. That makes AI more useful because it is closer to our tasks, documents, and workflows.
Omar Mendiola Tellez, Project Manager, INT Intelligence and Telecom

A year ago, INT's teams were translating between systems all day. Microsoft Project, Excel, Trello, and Jira held the plans. PowerPoint and Google Sheets held the reports. Slack, WhatsApp, and Gmail carried the conversations, while Google Drive and Dropbox stored the files and ChatGPT and Gemini sat off to one side.
Each team knew a different slice of the stack, so remote work leaned on a few people to relay updates by hand. Files drifted into conflicting versions, and outdated information sometimes reached clients.
Now the stack is one workspace. Board and Gantt views run the plans, Docs and Dashboards keep reporting live, and Chat keeps decisions attached to the work. INT swapped ChatGPT and Gemini for ClickUp Brain and two Super Agents: one drafts consolidated executive reports in minutes, the other answers government-bidding questions from INT's own knowledge base in seconds.
Automations carry assignments, approvals, and CRM follow-up on their own. Adoption spread from a three-team pilot to operations, development, administration, and leadership, with ClickUp University now built into onboarding.
A: "The biggest surprise was how our Government Bidding Super Agent could instantly search our internal knowledge base and answer specific questions about the bidding process. Instead of searching through documents, regulations, and procedures, the team now gets consistent answers in seconds, making the process faster and reducing errors."
Maria Angelica Ramirez Diez, Administrative Coordinator, INT Intelligence and Telecom
