Customer Spotlight

How INT cut executive reporting from hours of chasing to minutes

Industry: Public safety / telecom infrastructure | Employees : 201–500 | Use case: Administrative operations, government bidding, and executive reporting


INT Intelligence and Telecom ran its projects across more than a dozen disconnected tools — Microsoft Project, Trello, Jira, Slack, WhatsApp, ChatGPT, and more — until Project Manager Omar Mendiola Tellez proposed pulling everything into one ClickUp workspace. Today its operations, administration, and development teams plan, report, and communicate in ClickUp, while two Super Agents and a layer of automations handle executive reporting, government bidding, and repetitive admin.

INT Hero
Hear from our ClickUp Ambassador at INT Intelligence and Telecom

We used to rely on ChatGPT and Gemini as separate tools,

but now we use ClickUp Brain and ClickUp AI agents inside the same workspace where the work already lives. That makes AI more useful because it is closer to our tasks, documents, and workflows.

Omar Mendiola Tellez, Project Manager, INT Intelligence and Telecom

Omar
AT A GLANCE

How INT replaced a dozen tools without losing a step

INT plans, reports, and talks in one workspace now. Board and Gantt views replaced Microsoft Project, Trello, and Jira; Docs and Dashboards took over from PowerPoint and Google Sheets; Chat pulled conversations out of Slack, WhatsApp, and Gmail. Two Super Agents draft executive reports in minutes and answer government-bidding questions in seconds, and automations move assignments, approvals, and CRM follow-up between teams without anyone chasing them.

2 Super Agents

For bidding and executive reporting

Reports in minutes

Instead of manual, multi-project compilation

6 automated workflows

Replacing repetitive admin across teams

Before ClickUp : The dozen-tool juggling act

A year ago, INT's teams were translating between systems all day. Microsoft Project, Excel, Trello, and Jira held the plans. PowerPoint and Google Sheets held the reports. Slack, WhatsApp, and Gmail carried the conversations, while Google Drive and Dropbox stored the files and ChatGPT and Gemini sat off to one side.

Each team knew a different slice of the stack, so remote work leaned on a few people to relay updates by hand. Files drifted into conflicting versions, and outdated information sometimes reached clients.

After ClickUp : One workspace, plus agents that draft and answer

Now the stack is one workspace. Board and Gantt views run the plans, Docs and Dashboards keep reporting live, and Chat keeps decisions attached to the work. INT swapped ChatGPT and Gemini for ClickUp Brain and two Super Agents: one drafts consolidated executive reports in minutes, the other answers government-bidding questions from INT's own knowledge base in seconds.

Automations carry assignments, approvals, and CRM follow-up on their own. Adoption spread from a three-team pilot to operations, development, administration, and leadership, with ClickUp University now built into onboarding.

Off-Script with ClickUp

Q: What's the most surprisingly useful thing ClickUp Brain or a Super Agent has done for your team?

A: "The biggest surprise was how our Government Bidding Super Agent could instantly search our internal knowledge base and answer specific questions about the bidding process. Instead of searching through documents, regulations, and procedures, the team now gets consistent answers in seconds, making the process faster and reducing errors."

Maria Angelica Ramirez Diez, Administrative Coordinator, INT Intelligence and Telecom

About INT Intelligence and Telecom

INT Intelligence and Telecom Technologies is a Mexican company specializing in mission-critical networks, public safety infrastructure, telecom systems, data intelligence, and integrated security environments for government and enterprise organizations. The company is headquartered in Mexico City and also operates a Houston, Texas office. Its public profile lists 201–500 employees and highlights more than 300 certified technical engineers supporting projects across Mexico and international markets. That mix of regulated, high-stakes work is exactly what makes standardized, well-documented operations so valuable to the business.
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